Search

Shipping & Returns

Returns Policy

:

  • Unwashed & Unworn: Undamaged and with tags attached.
  • 30 Days: Within 30 days of delivery for a full refund
  • Original Invoice: Return invoice and customs documents (if applicable). Keep a copy of original receipt for your own records. 
  • Final Sale: Items marked as Sale are Final Sale, cannot be returned for exchange, credit, or refunds.
  • Pack: Securely pack your merchandise in a box of your choice (you may also use the original package if possible).
  • Process Time: Please allow 2-3 weeks from the return ship date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.  
  • Exchange: To exchange an item, please return original item(s) and place a new order online. You may call us at (909) 548-7757 or contact support via email at customerservice@veronacouture.com with your original order numbers.

Mail Returns to:
Verona Couture

Attention: Return 
13963 Ramona Ave. Suite B. 
Chino, CA 91710

 

Shipping Rates:

Standard Shipping (3-5 Business Days): $3.99 or Free with purchases of $30 or more.

First Class (2 Day Shipping): Varies depending on state or Free with purchases of $100 or more

Priority (Overnight): Varies depending on state.